Your rights under your Loan(s) will not change and all rights under your Loan(s) have transferred to Everyday Finance DAC (Everyday). Under existing regulations, you will continue to be provided with the same protections of the consumer protection regulations and codes, as you had before.
AIB Group will continue to be your servicer through a transitional period for a number of months. From now until the end of the transitional period you should continue to direct all queries to them as per the contact details provided below. Please continue to make agreed loan repayments in the normal way. Any direct debit arrangements you have in place will transfer to Everyday at the end of the transitional period.
You do not need to do anything at this time in relation to the transfer of your Loan(s). The purpose of the letter was to make you aware that it has been agreed to sell your Loan(s) to Everyday. You will receive further correspondence shortly after the Transfer Date to confirm when the Transfer has taken place.
You can call 01 771 5937, email TST@aib.ie or write to AIB Transitions Services Team, 10 Molesworth Street, Dublin 2. Lines are open from Monday to Friday 9am until 5pm.
You can call (091) 700010, email firstname.lastname@example.org or write to Everyday Finance, Project Iris Team, 16 Briarhill Business Park, Ballybrit, Galway, H91FFH1, Ireland. Lines are open from Monday to Friday 9am until 5pm.
Everyday are a member of the Home Solutions Initiative. (HSI)
HSI is a group of companies that has come together with the aim of helping mortgage customers in long-term arrears remain in their home. Following the acquisition by Everyday Finance DAC (Everyday) of a portfolio of mortgages from AIB it is HSI’s goal to work with cooperating customers facing mortgage difficulties to achieve permanent and sustainable solutions designed to provide the best chance for struggling customers to remain in their homes and resolve their mortgage debt.